No queue for me

Spar Colruyt Group starts with a first on the Belgian market. With the new Scan. Pay. Go. app, customers can scan and pay their groceries with their smartphone. Spar is the first supermarket chain to introduce this innovative self-scan system to respond to the rapidly changing retail landscape. In a first test phase, this extra service is introduced in four Spar stores in June. The classic checkouts still exist so customers can choose how they want to pay their bill.

Thanks to the new Scan. Pay. Go. app – with baseline “No queue for me” – customers can use their smartphone to scan and pay for products, without having to pass by a classic checkout. Unpacked products, such as fruit and vegetables, can be labelled on the digital scales in the store. “No individual scanner, no separate payment system, no distinct receipt. All our customers need, is their smartphone”, says Dirk Depoorter, manager of Retail Partners Colruyt Group, the Spar licence holder in Belgium. “It is an extra service we offer to meet the changing habits of some of our customers. Some customers want to shop as quickly as possible.  From now on, they can choose between two systems to pay. If a customer chooses ‘no queue for me’, Scan. Pay. Go. is the perfect solution.”

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